Reviews in Middle Village, New York

Some of our Reviews

Since recently moving to the area, I was looking for a new mechanic to do some urgent work on my car. I checked google reviews for mechanics in the area, called around and Essential was the first mechanic with good reviews who had room to …

Excellent place to bring your car! After getting ripped off so much didn't know who to trust. Kelsy (customer liaison) was great! She listened to my concerns and was professional in her responses especially regarding pricing. All issues …

Everybody there is very professional and helpful. The prices are reasonable and the experience can’t be beat, a comfortable waiting room and a proper utilization of technology make this place convenient and easy to make an appointment or …

The whole experience was flawless. From the first phone call with prompt response, setting up an appointment only 2 days after I called, clear diagnosis with all costs given to me to be approved and very quick and easy repair to my vehicle. …

I absolutely recommend Essential AutoCare to anyone and everyone looking to service and/or build their car. The team here has been amazing with my car. I have built a great relationship with the shop manager Phil. Phil has been a Godsend, …

These guys are my Go-To mechanics for all repairs, check-ups, and inspections on my Toyota Corolla. I'm a TLC Uber driver, so I put a lot of city miles on my car. They have never failed to accurately diagnose and fix an issue, and they …

Professional, no game playing, straight to the point guys. I highly recommend them. Pricing is reasonable and they get your car fixed. I discovered them by chance on Google and went because of the 5 star reviews and I’m so glad I did.

Excellent experience. This people are professional and when you fix a car you need people like that, they have 5 stars for a reason nothing it’s magic. Fair prices and professional work.

Fantastic team of techs. Came in to get my car serviced and received quick and top-level work. They also helped me diagnose an issue I was having and were incredibly transparent with what my options were and how to best fix the issue.

Great experience…they was really nice and took care my car…drive smooth and straight…thank you.

Had an electrical issue with my car and Essential Auto diagnosed the problem and fixed it. Did a great job.

Quality work, good communication. Especially appreciated the pictures that accompanied the findings on my vehicle. Would recommend to family and friends

Very professional! Clean facility and proper service. This was my first visit and I’ll be back again for sure.

very professional and knowledgeable

Respectful, excellent service.

They work quick and are very professional!

Very professional approach They serve coffee and water while you wait Victor was very helpful explaining the problem and how it can be fixed

Found this place to be honest and fair. Price was good but I have to admit..kinda slow. I was in a hurry and was told that it would be done within the hour. Tire rotation and oil change took 2 hours. That being said, I will be going back….hopefully next time I won’t be in a rush.

Essential Auto Care is definitely the place to go. Remember those old crusty mechanic shops your parents used to go to? Well this one has those values and skills but is bright, clean, and comfy. I was able to sit in an air conditioned, …

The service was top notch, Jason was very professional and super helpful answering all my questions. The facility was very clean, and the employees very knowledgeable. The client waiting area was very nice and clean with comfortable sofas …

great job

Service was great! The frequent updates is appreciated and the maintenance service is high quality… thanks sent out to Jason

I am so glad I found this place! From the reviews to the website, I had a good feeling already. The fact that I was able to book my appointment so conveniently was reassuring. When I got there, there wasn’t a line of cars ahead of me or …

Thankful to have a quick inspection. On top of that the guys here were very accommodating and the atmosphere was very comfortable. Appreciate it, thanks so much!

Love all the guys who took care of my car. I have a Kia Sorento and they took such good care of my car. Knew exactly what was wrong with my car when other shops were baffled. This is the only shop I’ll take my car to. Also! Love the texts …

This business was very professional and had quick service. They didn’t try to charge me extra for anything or try to sell extra services as other car service companies tend to do to make more money. I will definitely come back for other car services I will need!

Brought my wife’s Lexus here for maintenance work after a positive experience at M-Spec. Mark answered all my questions and was pleasant to interact with. I let them know that I was in a bit of a time crunch and they accommodated accordingly. Highly recommend Essential Auto Care!

Great service ?? ??

One of the most positive experiences since moving to New York. Highly Recommended!

The best in the biz! Always kind, attentive, honest service for my “mature” Honda. Go there!

The staff was great done my job in 30 minutes. I recommend it ??

Everyone is accomodating .. and they the job well and nice location

Extremely pleased with my experience at Essential. The customer service was excellent I look forward to future business and will definitely recommend to family and friends

It is a pleasure having my car serviced at this shop. Everyone is friendly, polite and professional. The owner is honest. The customer area is very clean. 5 stars!

Job was done quickly and with attention to detail. I brought my car in for an alignment, the mechanic showed me exactly what was done in terms of corrections as well as what was still out of spec and explained further steps I could take. …

Went because car was overheating. The fans weren't working properly. So far the car is running great. This will be my mechanic of choice from now on. Very professional and quality work!

Fantastic experience. New to the state of NY, I had to get my vehicle inspected. They were able to squeeze me in same-day, and I was on my way within an hour. Everybody was friendly, and efficient. I would recommend them based on my experience, and will be back next year! Thanks guys!

Made appointment easily online, took me early, fast & professional, waiting area was very comfortable and had great AC

Great customer service

I bought my family Honda Odyssey here for an oil change and broken tail light. They were nice enough to offer a pick up and drop off service for that my schedule is very hectic. A digital report was sent to me to show me the health of my …

I have to say these men are very professional and very detailed and they explain everything that needs to be known before work is done I highly recommend these guys. I'm totally satisfy. They are now my primary mechanic.

Replaced my exhaust bolts in 10 mins couldn’t be happier. Would come back again 10/10

I brought in my 2012 Acura in for an inspection to make sure if anything needed to be replaced, everything turned out great and the car received an oil change for a good price. Mark and Ralphy made sure I was in and out within a hour time frame

Great costumer service, Mark was very helpful giving me an estimate for services my dads car needs. Will definitely be coming here for all future servicing for me and my dads cars!

Had my car checked for my NYS Inspection and they found a significant oil leak. They not only fixed it but they also ensured to replace any part affected by the leak and cleaned the affected area. Mark was especially helpful as he ensured …

Made a appointment online for an inspection. They took me on time. Waited in their comfortable waiting room. An hour later I was out of there. Great service!

Essential Auto Care is a hidden gem!(its physically located on a dead end road) For a couple of months my car had difficulty starting. I went to numerous auto shops and had numerous repairs done to solve this issue.(fuel pump, fuel filter, …

Mike is a great guy, he was referred to me by a friend and I'm so glad she did. He was welcoming, treated me like a valued customer even though we just met, and helped me understand what my car needed and why it needed it. Affordable too, …

These guys are the best in the business! Very professional and very informative. They know their stuff. I know i can trust them to handle my new car with care. They are very honest! Gave me discounts when i came in for a oil change and tire …

These guys diagnosed a variety of issues in my car that my family mechanic could not. On top of that I was given detailed photos on the issues as well as a thorough explanation of the repair process. It's rare to find an honest and reliable shop but now I am a customer for life

There are no adequate words for the skills, competence & courtesy of the Essential staff. They restored my beloved 17 year old Accord to me in time for our next adventure, and I couldn't be more pleased. Highly recommended.

Good communication and top notch service.

Great service, affordable prices, they will take care of you rigth away.

Mike and Ryan are the real deal, Straight forward - Honest- …

in business, making the customers to trust you is very important not how you make money. So far, great service, professionalism, transparency by providing documents for customers copy and i will recomend this shop to my friends. Thanks to Mr. Mike

Very professional and honest. Took my suv for a oil leak and engine light and in minutes they were able to pinpoint what was wrong and showed me exactly what needed to be done. They send me a detailed description of the whole car and what I needed to fixed. Never got that from anyone else. Thank you.

The guys there are all wonderful, knowledgable and polite. Mike sends follow ups of the repairs with call, text and emails with photos! Now what repair place does that? They rehabilitated my dad's ol' 2004 Subaru Forester to a new gem that …

Service @ Essential is polite and efficient with a pleasant waiting area. The bill actually came in under the estimate!!!!!!!

Professional, knowledgeable, transparent, helpful, no pressure, and great price!

Consistently Great!

Excellent car care. The staff was very knowledgeable and friendly. Recommended only what was needed and provided options. Shop is very clean and easily accessible with plenty of parking. Great experience. Highly recommend.

These guys always have your back, no games here much appreciated.

Great staff bery good mechanic on point and he knows what he's doing always satisfied with my car repairs

Great service. Staff is knowledgeable. Way better experience than going to the dealership.

Free inspection and excellent diagnosis. I will strongly recommend.

Again great job guys. Thanks

The Owner and his team have always impressed me with their attention to customer service and establishing life long relationships with all their customers and everyone they deal with. I refer people to them frequently.

Cant thank these guys enough.. They went above and beyond to help me. I cant appreciate it enough.. They will have my business and friendship from this point on.

These guys have worked on my cars for 8+ years at their other shop. They are incredibly knowledgeable and plesant to work with. The service advisors will help you understand any issues your having and the most effective ways of solving …

There isnt another shop out there that truly cares about your vehicle like Essential does! Mike is great A++++ customer service and the work done here is outstanding. Uncomparable prices, work, customer service and honesty! Stop your search here because Essential is where you and your vehicle need to be!

When I need work on my Mazda, I go to Essential Auto Care (venturing some 30-40 minutes from Brooklyn!) because they take care to do the job right and be fair about pricing. I followed Ryan from a previous shop because I trust his work like …

Definitely impressed with their work. I brought my Subaru in for service and Mike was helpful, professional, and courteous. They're not pushy and gave me an all around good vibe. The place was looking good too. The guys have worked on my other car before. I wouldn't go anywhere else!

I was referred to Essential Auto Care from a family member and I am really glad that I found them! I was due for an oil change for my Honda CRV. I contacted Essential Auto Care and I explained that my schedule is rather tight as I have odd …

Fantastic place to get you vehicle repaired. Great service. Great price. Professional. Highly recommended. You won't be disappointed.

Definitely impressed with their work. Spoke to Mike and Ryan. I brought my car (2015 Subaru wrx) to swap brakes (rotors, calipers, lines) and they did a great job. Took less than 2 hours. Great customer service, handled myself and my car professionally. I highly recommend this shop.

Ryan is a good guy. Followed him from a previous shop. Good worker. Very professional. Has mantained my cars very well throughout the years. Recommend this shop to anyone!

They took me in to do a last minute emission test, despite obvious number of customers pending repairs. They're quick, professional and extremely knowledgeable, my best recommendations! Amazing staff ??

I’m a new customer to these guys and they have been AWESOME. Took the car in for an oil change and emissions testing. Very communicative and sweet dudes with a nice personal touch. These guys are my new go-tos! ??????

NYS MVD plus Oil change. Perfec job, good team, Eddie a great person in charge. I'm glad I went there. I'll recommend Essential Auto Care to my colleagues and friends.

Excellent experience. Not only was the car fixed as needed with no add-on repairs the cost was reasonable. Will definitely revisit if needed.

Good guys

Came here for the first time and the job/staff was fast, professional, and efficient. Will definitely be coming back here for any of my future needs. Highly recommend!

Very helpful and they get the job that I need done. Workers are very nice

Mike and crew are awesome! Your car is in great hands with these guys!

I was previously referred here after my tire blew out last year on my Acura MDX and have been returning here for all my repairs. I'm no expert on mechanics or anything but their transparency and patience has led me to trust them for all …

They deserve all the five star reviews! Their quote for my repairs was very reasonable and I've never experienced such transparency about what work was being done. They took me back and showed me what was going on under the car then after …

Great place to get your car fixed. The work is top quality. Definitely recommend this business.

most of the guys are cute minus one. looks like he just woke up from a nightmare. won’t say who though.

Unparalleled customer service. Mike and staff are extremely professional and accommodating. They do a great job and regularly reach out after service is complete to ensure that there aren’t any follow up questions or issues.

Very nice staff and specially Mike friendly guy I recommend this place

Mike and Allen were extremely professional and honest. I brought my car in for an oil change while passing through New York and they were able to get me in right away. They did a thorough inspection to make sure everything else was in …

These are very honest & trustworthy people! They gave me a list of 3 things that needed to be worked on in priority order. I brought the car back in to get the first 2 things fixed and paid in advance in case I wouldn’t be able to pick it …

Great shop. I dropped my car off to get my headlight fixed. Turns out it I had a bad ballast. Job was completed really quickly and the cost was super reasonable. The place even had a nice customer lounge with snacks. If I ever have any other problems with my car I would definitely bring it to Essential.

My car was being a brat and wouldn't start. I couldn't get to my regular mechanic, but Essential Auto Care was close by, and had great reviews so I felt comfortable having it towed there. Although there was some confusion that led to a …

This place is fantastic! First and foremost, the people are really professional and the shop is very clean. First impression is kinda important when selecting shops and this place nails it. My Charger Scatpack takes 0W-40 oil that …

They're all great people and reliable services, 5 Star for sure ??

I have been bringing my car to Essential Auto Care since they opened their shop in Middle Village. Mike and Ryan are the best. They always explain exactly what needs to be done and help me keep my 10 year Civic in tip top shape. They offer …

Reasonable rates, very honest service people, and very nice office with free waters

Extremely professional and courteous. The repair process was very transparent and fast, with no attempt to up sell. Communication was great during and after repair. Very refreshing experience and highly recommended. …

GREAT SERVICE AND VALUABLE INFORMATION!!

I can't praise Essential Auto Care enough. Mike and staff went above and beyond to accommodate my requests. No hard sell, they located so many problems with my car which needed immediate repairing. The detail and precision were unmatched. Mike worked with me and all went seamlessly. Thank you all again. 10 STAR RATING

I own a 2016 sprinter and had a brake wear malfunction i was ready to spend hundreds on a full service. These guys are the best. I just needed a wear sensor because of damage. They saved me alot of money. Highly professional. And great guys. Completely earned my trust. Thank you!!

I really like these guys, very knowledgeable and professional. The work they did for me was top notch. The alignment was spot on. Owner followed up to make sure everything went well. Overall a very satisfying experience!

To be able to have excellence with care for ones vehicle and own property is seriously important. There is no deceit here. It's "this is what we see, this is our recommended next steps, and here's a printout." That is professionalism and …

My husband and I had an extremely satisfactory experience at Essential Auto Care. We didn’t know about this shop up until an urgent intervention was needed on our car. We had an upcoming trip and everything got fixed in no time. …

Mike and his team have been nothing more than helpful and respectful. They truly do make you feel welcomed and take their time to make sure all your needs are met. They utilized an electronic report for your car and take pictures of the …

I wish i knew about this place years ago. I will say these guys are awesome. Mike is manager was very attentive with my car issue. Ryan who is one of their mechanics was very detailed with every single step he was doing to pinpoint exactly …

These guys are great! excellent communication, comprehensive information on what they find wrong with the vehicle, clear explanations of the work to be performed and why. recommended!

Mike was awesome! And his lead technician was very helpful!

Very knowledgeable, friendly staff. Very organized shop (have worked for parts delivery in my college days and I can tell you the difference) it tells how they will treat your car. Thorough examination, and honest assessment. Let's be real, …

Took a while but finally found a great local speed shop! My little MX-5 is back on rails and rides true again thanks to you, Mike. Steering centered, alignments done to near perfection according to my preferred values, fantastic value for …

People dont like being sold on things. I never felt sold on anything here. Friendly service and I have already recommended and I would do again

Very professional and great service.

My car runs perfectly well now. Having took it to 2 different places. Essential Auto Care got it right! Thanks a lot!

Very professional and timely service. I came in with AC compressor issues and they did a full electric check of the system and wound up replacing a relay. They send you a detailed report electronically along with photos of anything that …

Great customer service!! They give very detailed information on issues. Fair prices and timely service.

Another successful trip for an oil change with these guys. Always amazing experience. They always do extra with out me asking. Had a tar stain on the window after parking the car under the train. They cleaned it up for me. Just because they are awesome. Thank you guys for always being outstanding.

Needed to get a power steering rack done for my girlfriends Honda. Great service and great price. Mike’s the best.

Excellent work and customer service . Prices good. Warranty on work done. Highly recommended. Peace of mind for services and cost of repairs. Want excellent work done on your car take it ESSENTIAL AUTO CARE.

Good service. Mike explained everything in detail. My auto was hesitating when driving . Car runs great now.

Quality work. Very honest and transparent experience. Willing to take into consideration your situation, and have a discussion of what is needed and what is optional. As a bonus, drove me to the train when I left my car with them.

Great place. I got an alignment done for my pick up truck. They found a problem that no one else found for one of my tires. These guys are professionals, they know what they’re doing! Highly recommend them

Finally found an Auto shop that I can trust in the nyc area. Highly recommend.

Great service and great people

Absolutely the best work in New York by far! They actually add love into their work!

I've been going to Essential for years. Love it. Friendly, fast and straight forward. Mark at the front was very professional and friendly, made me feel like a valued client.

Absolutely the best work in New York by far! They actually add love into their work!

I had an incident with the vehicle the night commute home. I called Essential Auto first thing in the morning and Phil answered telling me to bring it right in. Five minutes later I’m there with the car and Phil took it right in immediately. The team did the alignment, oil change and checked to make sure everything else was running smoothly. Once the work was done they test drove it and explained in detail the work they did. Thank you for ensuring the car was safe to drive and that I was ok... Read More

Can’t say enough great things about Essential! These guys are great and have been servicing my Honda Since last year. I have had regular maintenance performed like my oil changes and wheel alignments done and they just replaced my front brakes. They are especially accommodating to my schedule due to me being handicap. Great customer service and I am very happy to have found them. Best repair shop I’ve ever been to.

Thank you so much for the quick 1 day turn around in repairs and little to no inconvenience to the rest of my week . My car had rotors, struts, brakes, yearly inspection and other small routine maintenance repairs done. I highly recommend these professionals to care for any vehicle needs . I also like the convenience of getting pictures via text as my car is being inspected in real time. Thank you again see you next year 😊

NYS MVD plus Oil change. Perfec job, good team, Eddie a great person in charge. I'm glad I went there. I'll recommend Essential Auto Care to my colleagues and friends.

I had written a negative review about an appointment I made several weeks earlier at this shop, but after Phil read my review he immediately contacted me to apologize and make another appointment at my convenience to make the necessary repairs on my vehicle. I am very impressed with a business that actually reads customer reviews and will do everything it can to correct any complaints or concern a customer may have. Thank you again Phil

Excellent experience. Not only was the car fixed as needed with no add-on repairs the cost was reasonable. Will definitely revisit if needed.

Came here for the first time and the job/staff was fast, professional, and efficient. Will definitely be coming back here for any of my future needs. Highly recommend!

most of the guys are cute minus one. looks like he just woke up from a nightmare. won’t say who though.

Great place to get your car fixed. The work is top quality. Definitely recommend this business.

Omg, not just the best mechanics but the best people everrrr! Mike is a gem and his team are treasures of their own. I've had last minute emergencies with my Nissan Murano and they've squeezed me in last minute, even when they were technically closed. Everyone is extra professional and their work is superior; I trust these guys completely with my vehicle. Maintaining a car is expensive, but I don't feel like I'm being taken advantage of. In fact, I feel the price I pay is worth the labor and ... Read More

I arrived at 9:30am on a Friday morning. Which for mechanics service is late!! I explained the problem I was hearing, the vehicle was was taken into the shop. 2 mechanics began to check out the vehicle. By 9:50am they were finished they directed me back to the service manager. The next plan of action was explained to me. I was out and back on the road by 10:01am with an appointment to return the tge following week to effect the necessary repairs.